Vayu Wellness is committed to excellence, and the full satisfaction of our customers. Vayu Wellness proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times Vayu Wellness also offers same day dispatch.
SHIPPING
All orders for our products are processed and shipped out in 4-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
LOST/STOLEN PACKAGES
Vayu Wellness is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.
RETURN REQUEST DAYS
Vayu Wellness allows you to return its item (s) within a period of 7 days. Kindly be advised that the item (s) should be returned unopened and unused.
OUT OF STOCK ITEM PROCESS
Vayu Wellness has the following options in the event there are items which are out of stock http://Vayuwellness.com/ Wait for all items to be in stock before dispatching.
IMPORT DUTY AND TAXES
When dealing with http://Vayuwellness.com/ you have the following options when it comes to taxes as well as import duties: You will be required to settle the requisite fees when the items are arriving in the destination country.
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Return Policy
If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Aravali Enterprises , SHOP NO 153, DOUBLE FATAK, Yadav Mohalla Rewari, Haryana, 123401.
Goods refer to the items offered for sale on the Service.
Orders mean a request by you to purchase Goods from Us.
You mean the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
GENERAL RETURN POLICY
We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair or replace it, or credit your account. You are eligible for a REFUND, CREDIT/GIFT CARD, or EXCHANGE which are subject to the below terms:
If the product will be refund, returned or exchanged there will be charge on the shipping fee of ₹100 for local and $30 for international shipping, which would be applied through a total reduced refund or credit.
Products that are bought from the physical stores can be returned. All items are eligible for return and would be processed if conditions are met.
You are always required to ship back the items by following the shipping instructions.
If applicable, we will send you a shipping label once the return request has been approved. If you need to ship the products using any carrier, please use the following shipping address: Aravali Enterprises , SHOP NO 153, DOUBLE FATAK, Yadav Mohalla Rewari, Haryana, 123401. Please make sure to include the return slip in the package.
REFUND POLICY
In order to be eligible for a refund, you have to return the product Before Shipped. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a Refund, make sure these conditions are met:
Product must be returned in its original packaging
Product wasn’t used or damaged
Product must include original tags (if applicable)
Product must have the receipt or proof of purchase
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase.
CREDIT POLICY
You are given 60 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT or GIFT CARD in exchange to the Goods
Credits that has been given back to the customer is allowed to be used on our Website and Physical Stores.
In order for the product to be eligible for Credit make sure that these following conditions are met:
Product must be returned in its original packaging
Product wasn’t used or damaged
Product must include original tags (if applicable)
Product must have the receipt or proof of purchase
Products that are on sale or discounted is eligible for Credit
We offer 100% return to refund that are processed through Credit and has No Expiry Period. Unfortunately, Credits can’t be used to pay for shipping fees.
EXCHANGE POLICY
Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 7days. Exchanges exceeding 7days will not be processed.
In order to be eligible for exchanges make sure that these following conditions are met:
Product must be returned in its original packaging
Product wasn’t used or damaged
Product must include original tags (if applicable)
Product must have the receipt or proof of purchase
You are required to ship back the product for the item to be inspected and replaced.
You exchanged product will be processed Once items are received and conditions confirmed.
You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us Aravali Enterprises , SHOP NO 153, DOUBLE FATAK, Yadav Mohalla Rewari, Haryana, 123401.
